Dear Robert,

I am writing this letter to thank you and your team for the exceptional work that was performed at our facility the weeks of July 14 and 21. It has always been a pleasure to work with the employees from Universal and this two-week plant shutdown was no exception. Due to the late delivery of our new labeling machine, the installation schedule became very tight. The team stayed late the first Friday of the shutdown in order to receive the labeler, which was very much appreciated. Other than the labeler almost not fitting through our doors the installation went very smoothly. Once again thank you and the gentlemen listed below for a job well done.

Gary Smith
Terry Hish
Roger Long
John Daly
Ken Leister
Al Sheriff
Bell Heinlein

Sincerely,

David Olsen
Plant Manager

Tanya,

This letter is in regards to the shutdown work that was just completed. I’ve been with this company a long time. I’ve seen a lot of change. However, this particular shutdown was definitely the most intense. The amount of manpower to perform the demolition and reconstruction that went on in the SPF facility in such a relatively short time, was astounding. My hat is off to all that were involved.

My, overall, involvement was just a small part. I helped install the new conveyors and feed screw system, and the removal and relocation of some existing equipment. I worked first hand with Universal Machine and Engineering Corporation employees. Jimmy Raysnyder, Greg Littlefield, and Tommy Haus. I’ve never taken the time to express my thanks to outside contractors before. I gain nothing from doing this; it’s just a pat on the back for a job well done. They responded expeditiously and professionally to our ever concern. I feel the end product we received will support our process to meet and/or exceed our demands. Thanks again to Universal Machine.

Regards,

Bill Cannon
SPF Production Maintenance Mechanic

Dear Mr. Burdan,

PSGA would like to recognize the outstanding results in transferring our packaging line as demonstrated by the following Universal Machine employees:

Jesse Torrens
Ron Hartman
Jay McClafferty
Roger Long
Greg Littlefield
Kevin Hellerick
Tom Warner
John Daly

PSGA set a very aggressive schedule around transferring a cartooning line from our manufacturing plant on the west coast to our manufacturing plant on the east coast. As this is the sole packaging line used to package this product, it was extremely important that the line transfer remained on schedule and without damage to prevent our product supply chain from being compromised. Universal Machine not only met, but also exceeded the original schedule for this project by 1.5 days. Jesse and his team mad the transfer successful through careful planning, flawless execution, and teamwork on the west coast for disassembly and on the east cost for reassembly / startup. Please pass our thanks along to the entire team for their great work in supporting this project!

Sincerely,

Timothy Farnsworth

Senior Engineer

Rick,

Please pass this on to Paul and Rob.

I want to thank you for your efforts to re-work the Pouch Chutes so quickly, I know you had to drop things to get these finished.

As so often has been the case Universal has once again bailed McNeil out of a jam. We will be able to execute the testing today which makes the department very happy.

Thanks,

Charlie

We just completed the installation of a new vial labeler, tray labeler, and tray check weigher on our antibiotic packaging line here at Merck’s site in Elkton, Virginia. In order to maintain ongoing production operations and maintain product supply to the market, this critical upgrade had to be completed during a specific shutdown period.

The dedication, professionalism, and technical capabilities of UMEC’s team helped to insure that these upgrades were successfully installed during the critical shutdown. I received numerous positive comments about the UMEC team from Merck personnel that were associated with the project. The UMEC team has done an outstanding job in supporting this project, bringing it in safely and on time. I especially want to thank Rick Kelley for a job well done. I have great respect for Rick’s abilities and wanting to do the job right the first time. I would welcome the opportunity to work with this team on future projects.

UMEC Team Members:

• Rick Kelley
• Jay McClafferty
• Andy Kowalski
• Rick Dillinger
• Dennis Barnett
• Andrew Benner
• Kevin Hellerick
• Luke Samual
• Merle Deery
• John Seymour

Regards,

Keith Allen

Site Engineering – Stonewall Site

Merck & Co., Inc.